Customer Service & Appointments

All fittings and pickups at Fimonaa are by appointment only to ensure a personalised and seamless experience. Once you express interest in a product, we’ll arrange your appointment directly through conversation, either via Instagram or phone.

Store visits are available daily between 11 AM and 6 PM, by confirmed appointment only. Please arrive on time, as appointments are one-on-one and delays may affect other bookings. If you need to reschedule, kindly notify us at least 24 hours in advance.

Need help or have questions? We’re here for you.

You can reach us:

Via Instagram [@fimonaa] messages – Daily from 10 AM to 8 PM
By phone [+358 442 370 500] – Monday to Friday, 10 AM to 5 PM

We do our best to respond promptly—usually within the same day.